Frequently Asked Questions

General Leasing Questions

Can I pay my bill with a credit card? Is there an extra charge?
Great news! Union on Lincoln Way has a feature that lets you pay online! View your balance, submit electronic check, or pay with a Visa, MasterCard, American Express, or Discover from any computer. Just log on to our website, click the “Resident Login” button. After login, you’ll be taken to our resident rent pay portal. There is a convenience charge for this service. However, if you choose to pay with a checking account online the fee is only 99 cents!
Do I have a meal plan?
Meal plans are not offered at Union on Lincoln Way.
Do you allow pets?
Union on Lincoln Way is a pet friendly community! Permitted animals must weigh no more than 50 lbs. and aggressive breeds are not permitted. No more than one animal is permitted in a bedroom and no more than two animals are permitted in an apartment.
How are rooms assigned?
Residents who already have preferred roommates can confirm their roommate match requests using RoomSync, our roommate matching platform. If they do not already have a roommate, residents will search for and choose their own roommate using RoomSync. Residents will be able to communicate with each other during and after the selection process. In the event that potential roommates discover that they are no longer compatible, they can request a different roommate and we will do our best to accommodate any change request. To provide sufficient time and the greatest opportunity for residents to find the perfect roommate, they should apply and sign a lease as early as possible.
How close to campus are you?
We are located right next to Iowa State University, less than 0.5 miles away.
How do our rates compare to on-campus housing rates?
When comparing our rates to on-campus rates you must take into consideration many variables, including floor plan layout, square footage, furniture, utilities and community events. Our leasing staff is available to discuss with you how our rates compare to other housing options and validate that our community offers you the best value for your money, as well as a great location and incredible amenities.
How many people live there?
Every year the total number varies just slightly, but we have room for 542 residents.
If I am over 21 do I need a guarantor?
Yes. All leases are required to have a guarantor. If an approved guarantor cannot be obtained, EdR Management, Inc. will accept a security deposit of one (1) month's rent.
If I pay in full, do I get a discount?
Union on Lincoln Way does not offer discounts for rent paid in full. However, prepayment gives you the peace of mind knowing that your account is in good standing at all times!
Is parking available?
Yes. Parking fees are $90 for uncovered spaces and $110 for covered spaces.
What do I need to hook up my computer to the internet?
You will need a CAT 5 (Ethernet) cable. We have internet outlets in each bedroom and common area. Your computer must be configured properly for the internet to work. Your computer or device must be registered as an active device with our internet service provider. We also have community-wide WiFi.
What if I need to cancel my lease?
Leases are legal contracts for the said term. Residents are responsible for the entire term of the lease. We offer lease re-assignments for a $200 fee. Please see a leasing professional for further details.
What is the cost?
Please visit the Floor Plans page or call us at 515-203-2008 for our current rates.
What size are the beds?
Our beds are full size in single occupancy rooms, and twin size in double occupancy rooms.
What utilities are included in my rent?
We take care of everything EXCEPT your electric (required) and land-line telephone (optional). Here is a list of what we provide: water, sewer, trash removal, Internet in every bedroom and the living room (Ethernet & WiFi), digital cable with HBO in the living room and each bedroom.

Renewal Questions

What is this?
We want you to be comfortable here, and we will do everything we can to accommodate your roommate requests.
How do I renew?
We know how busy you are, so we have made the process as quick and easy as possible. Renewing is a easy as "1,2,3!" Just following these steps: 1. Open your renewal email from us. 2. Review the terms, and click "Accept" 3. Follow the prompts to sign the new lease agreement. It's that easy!
I just moved in, is it too early to renew?
Renewing now will provide the most benefit to you. By signing early, you will secure your space for next year and take advantage of the best pricing available.
If I renew, do I have to move out then move back in?
When you renew and choose to stay in your current spot, no moving is required!
If I renew, will my guarantor have to sign again?
No. Your guarantor doesn't have to do anything extra!
I'm graduating in December, can I still renew?
Contact the office for details on the options available to you.
What is a "renewal?"
Are you loving it here and can't imagine leaving at the end of your lease? By signing a renewal, you get to extend your stay at your community!
When do I start paying the new rent amount?
On the first day of your new lease.

How Can We Help??

Until the grand opening of Union on Lincoln Way, visit us at our temporary leasing office located at 218 Welch Avenue!

Union on Lincoln Way
Beautiful Ames, Iowa Apartments

We are located in Ames, just steps away from Iowa State University. We offer gorgeous amenities and plenty of different apartment styles to suit every unique need as well as inclusive rates to make off-campus living as simple as possible for your busy student lifestyle! Feel free to stop by- we'd love to see you.

2700 Lincoln Way
Ames, IA 50014
    515-203-2008
Mon-Fri: 9am - 8pm
Sat: 10am - 5pm
Sun: 12pm - 5pm

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